Frequently Asked Questions
Quick answers about our services, pricing, and availability.
Pricing & Bookings
How much does it cost to diagnose an electrical fault?
Diagnostic costs vary depending on the complexity of the fault. Contact us on 0499 323 781 for a quote specific to your vehicle and issue.
Do you charge a callout fee?
Yes, a callout fee may apply depending on your location. Give us a call on 0499 323 781 and we can give you an accurate figure before we come out.
How do I book a job?
Simply call or SMS us on 0499 323 781 and we'll get you booked in as soon as possible.
Do you offer free quotes?
We're happy to discuss your issue over the phone and give you a general idea of cost. For more complex jobs we may need to inspect the vehicle first.
Service & Availability
What areas do you service?
We service Canberra (ACT) to Eurobodalla (South Coast NSW), operating Mon–Fri 9AM–8PM. Not sure if we cover your area? Give us a call on 0499 323 781.
How quickly can you get to me?
We offer same-day service where possible. Call us early in the day and we'll do our best to get to you fast.
Do you offer mobile/on-site service?
Yes, we are fully mobile and can come to your home, workplace, or wherever your vehicle is located.
Do you work on weekends?
We operate Monday to Friday 9AM–8PM. We do not currently offer weekend appointments.
Technical
What types of vehicles do you work on?
We work on all vehicles including cars, utes, vans, and 4WDs.
Do you work on 4WDs and campervans?
Yes — 4WD and campervan setups are one of our specialties including dual battery systems and accessories.
Can you diagnose battery drain issues?
Yes, we can diagnose parasitic draws, alternator faults, and wiring issues causing batteries to go flat.
My car won't start — can you help?
Yes, we diagnose starter motors, ignition faults, immobilisers and more.
Do you install accessories?
Yes, including spotlights, dual batteries, Anderson plugs, brake controllers and more.
Can you fix AC electrical faults?
Yes — electrical faults in AC systems can be diagnosed and repaired.
Trust & Warranty
Are you licensed?
Yes, all work is carried out by a licensed auto electrician.
Do you offer warranty?
Yes, all work is backed by warranty.
Do you use quality parts?
Yes, we use reliable, reputable brands suited to your vehicle.
Payment
What payment methods do you accept?
We accept bank transfer and cash.
Do you offer payment plans?
No, we do not offer payment plans at this time.